Question 1

Can I return my order?

Accepted Answer

All orders are final sale.  Please refer to the refunds and returns policy.

Question 2

What should I do if an item is received damaged or broken in transit?

Accepted Answer

Please inspect your order upon receiving it and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right. You can always contact us for any damage question or issue at cassiarosedesigns@gmail.com

Question 3

When can I expect my order?

Accepted Answer

Processing times and fulfillment are product dependent.  Personalized items can take 2-3 weeks and custom items can take up to 4-6 weeks.

Delivery times vary depending on the shipping method selected and your location. Standard shipping usually takes between 1-5* business days.

*These shipping times are estimates, not guarantees.

Question 4

Do you ship internationally?

Accepted Answer

We ship only within the United States at this time.

FAQ

Can I return my order?

What should I do if an item is received damaged or broken in transit?

When can I expect my order?

Do you ship internationally?